1. Introduction

Deautospot respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, making a vehicle rental enquiry, or requesting automotive services in Dubai, UAE.

This Privacy Policy explains what information may be collected, how it may be used, and the choices available to you.

2. Information We May Collect

Depending on how you interact with Deautospot, we may collect information such as:

• Name and contact details.
• Phone number and email address.
• Vehicle rental or service enquiry details.
• Information provided when requesting repair, maintenance or automotive services.
• Booking, appointment and communication details.
• Information you voluntarily submit through website forms, email, WhatsApp or other communication channels.
• Technical information such as browser, device and website usage information where collected through website technologies.

3. How We Use Your Information

Information provided to Deautospot may be used to:

• Respond to enquiries and customer requests.
• Process vehicle rental enquiries and bookings.
• Arrange automotive repair, maintenance, inspection and related services.
• Communicate with customers about bookings, services and updates.
• Provide quotations and service information.
• Improve our website, customer experience and services.
• Maintain business records and meet applicable legal or operational requirements.

4. Website Forms & Communications

When you submit information through a contact or enquiry form, the information may be used to respond to your request and provide the service or information you have requested.

If you contact Deautospot through WhatsApp, email, telephone or another communication platform, the information shared through that channel may be used to handle your enquiry or service request.

5. Car Rental Information

When you enquire about or book a rental vehicle, Deautospot may need to collect information necessary to process the rental arrangement, verify required documentation, communicate booking details and manage the rental relationship.

The specific information required may vary depending on the vehicle, rental arrangement and applicable requirements.

6. Automotive Service Information

For repair, maintenance, diagnostics or other automotive services, we may collect information relating to your vehicle, requested service, inspection findings, repair requirements and communications concerning the work.

This information may be used to provide the requested service, prepare quotations, communicate updates and maintain appropriate service records.

7. Cookies & Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve the user experience.

Your browser may provide controls that allow you to manage or restrict cookies. Disabling certain cookies may affect some website functionality.

8. Analytics & Website Performance

We may use analytics or website performance technologies to understand how visitors use our website, identify technical issues and improve website performance and content.

Where third-party analytics services are used, those providers may process technical or usage information according to their own privacy policies.

9. Sharing of Information

Deautospot does not intend to sell your personal information. Information may be shared where reasonably necessary to provide requested services, operate the website, process communications, work with service providers, or comply with legal requirements.

Third-party providers may process information on behalf of Deautospot for services such as website hosting, form processing, communication, analytics or other business operations.

10. Third-Party Links & Services

Our website may contain links to third-party websites, platforms or services, including communication or booking platforms.

Third-party websites and services have their own privacy practices. Deautospot is not responsible for the privacy policies or content of external websites that you choose to access.

11. Data Security

Deautospot takes reasonable measures to protect information submitted through its website and business communication channels.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through unsecured communication channels.

12. Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, booking and service records, business administration, legal obligations and dispute resolution.

Retention periods may vary depending on the type and purpose of the information.

13. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access to information held about you, requesting correction of inaccurate information, or asking questions about how your information is used.

Requests can be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.

14. Children's Privacy

Our services and website are not specifically directed toward children. We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.

15. International & Third-Party Processing

Some technology, communication or service providers used by a business may process information from locations outside the United Arab Emirates. Where applicable, such processing may be subject to the provider's own terms and privacy practices.

16. Changes to This Privacy Policy

Deautospot may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or applicable requirements.

The latest version published on this page will apply from its stated update date.

17. Contact Deautospot

If you have questions about this Privacy Policy or how your information is handled, please contact Deautospot using the details below.